ENVY WELLNESS​

For the full enjoyment of your time at Envy Wellness, we would appreciate if all guests respect and observe our Centre policy.

 

Booking

For your convenience, you can make an appointment through email, by phone or in person.

 

Rescheduling and cancellation

We understand that sometimes it is necessary to cancel or reschedule. Out of consideration for others, we ask you to kindly notify us at least 48 hours before your scheduled appointment. A 50% charge will apply for cancellation made within 24 hours of your appointment; a 100% charge will be incurred for no-show.

 

Special Request

You may ask for a specific therapist when you make your appointment and we will make every effort to accommodate your preference. However, please understand that we cannot guarantee that our requested therapist is available at all times. Do be assured that all Envy Wellness therapists are equally trained to be proficient in all treatments.

 

Health Conditions

Do advise us if you are pregnant or suffering from any ailment, allergy or injury at the time of booking. This will help us prepare or modify the treatments to best suit you. During treatment, your therapist will also continually assess and address your needs to ensure your comfort.

 

Punctuality

As a courtesy to all our guests, treatments will end at the scheduled times. If you are late, your session may need to be shortened. We encourage you to arrive 30 minutes before your appointments; this will also help you relax, calm down and prepare for a more soothing and therapeutic experience.

 

How to prepare yourself

For your comfort as well as for more effective treatment, allow at least two hours between your last meal and your appointment; an empty stomach will help divert blood circulation to the treatment area for maximum effect. Do not epilate, shave or wax 48 hours before and after treatment to minimize skin reactions. Do not suntan at least one week before any face treatment.

 

What to wear

For body treatments, plush cotton robes as well as disposable undergarments and slippers will be provided. Professional draping is performed throughout the duration of the treatments for your privacy.

 

Parking

Going the extra miles as part of our service, we are happy to provide complimentary valet parking for all guests.

 

Feedback and Gratuities

Compliments are welcome as are other comments you may have to help us make the Envy Wellness experience better for you. While we appreciate your generosity, we do not encourage the tipping of therapists. Instead we ask that you contribute to our charitable cause of the month: please approach the wellness concierge for more information.